COVID-19 Status: We are currently still shipping orders daily. We have Optional Expedited Service for Next Day Shipping.

Frequently Asked Questions


1. Terms & Conditions of Sale+-

2. How can I contact you?+-

3. What is the estimated time to leave our warehouse and the estimated delivery time once the package is shipped?+-

4. My credit card was declined. What do I need to do so I can place the order using my credit card?+-

5. I Forgot My Password. How do I Get a New Password?+-

6. Can You Recommend Varieties to Grow in My Region?+-

7. Why do some gardeners experience germination problems?+-

8. Where can I find the Planting Instructions?+-

9. Why did some of the hot peppers grow and others didn't, especially since I planted them all in same manner?+-

10. How many seeds are in a pack?+-

11. What are the shipping fees and how are they calculated?+-

12. Do you accept telephone orders?+-

13. How Many Seeds in an Pound or Ounce?+-

14. Important - Shipping Address and Billing Address+-

15. Can I add or delete Items from the order once the order is placed?+-

16. Do you accept International orders?+-

17. What is Expedited Service?+-

18. Why should I add Insurance Protection to my order?+-

19. How does the Loyalty Points Program work?+-

20. Out of stock items and back in stock email notification?+-

21. Do you have a Catalog you can send me?+-

22. What is a backorder?+-

23. How do I know if an item is a Heirloom, a (F1) Hybrid, or an Organic variety?+-

24. What is a PVP variety?+-

25. Do you provide non-GMO seed certificates or Organic seed certificates?+-

26. How do I know if the seeds are treated or non-treated?+-

27. Do you sell plants?+-

28. Missing Seeds Notification+-

29. Where are We Located?+-

30. What are the Terms & Conditions of Sale+-

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